In addition to the Choice in Chains recognition, Chick-fil-A has recently been honored with a number of other customer service oriented awards and recognitions. In the October 2004 edition of QSR magazine, Chick-fil-A was recognized for the third consecutive year as having the "Best Drive-Thru in America." � Additionally, as published in the October issue of Fast Company business magazine, Chick-fil-A received one of the publication's inaugural "Customers First Awards."

Chick-fil-A was also recognized in September by J.D. Power and Associates as part of its 2004 Restaurant Satisfaction Studysm, in which the chain's overall satisfaction index received the highest ranking in the South by receiving top ratings in two of the four categories: meal and service.

Restaurants & Institutions is the leading publication in the foodservice industry � reaching more than 154,000 commercial and noncommercial foodservice operators in chain and independent restaurants, hotels, supermarkets, schools, colleges, healthcare, contract foodservice and B&I.� It is published by Reed Business Information, a member of the Reed Elsevier plc group, North America's leading provider of business information.

Atlanta-based Chick-fil-A, Inc., the nation's second-largest quick-service chicken restaurant chain (based on sales), currently has more than 1,200 restaurants in 38 states and Washington, D.C. Credited with inventing the chicken sandwich and first introducing the chicken nugget concept, Chick-fil-A serves nutritious and freshly prepared food products in malls, free-standing units, drive thru-only outlets, Chick-fil-A Dwarf House�and Truett's Grill full-service restaurants, and through licensed outlets in college campuses, hospitals, airports, businesses and industrial sites.