World Airways discontinues charter service to Nigeria

Business
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World Airways discontinues charter service to Nigeria

Business
Share this Post

Ritetime contracted World Airways

to commence air services to Lagos, Nigeria, from New York (JFK), Atlanta,

Georgia, and Houston, Texas, in May 2003. The services have been operated

under a charter program established by Ritetime Aviation. RITETIME AVIATION

IS THE CONTRACTOR AND SOLE MARKETING AGENT FOR THESE AIR SERVICES. CONSEQUENTLY,

WORLD AIRWAYS HAS NO CONTROL OVER RITETIME'S TICKET SALES OR RESERVATIONS.

As required by U.S. law, Ritetime

Aviation and Travel Service, Inc. filed its passenger flight program between

the United States and Lagos with the United States Department of Transportation

(DOT). The filing of such a program with the DOT carries strict requirements,

including that Ritetime Aviation and Travel Services be responsible for

passenger payments as well as flight payments to World Airways.

Unfortunately, Ritetime Aviation

and Travel Service, Inc. has failed to adhere to the DOT-mandated schedule

for payments to World Airways for the Ritetime flights. Given the lack

of timely payments and the non-compliance with DOT regulations, World

Airways had no alternative but to discontinue the Ritetime air services.

For more than 55 years, World

Airways has operated as a U.S. certificated air carrier with the singular

focus to provide safe and efficient air transportation service.

Although the disruption of

passenger travel schedules was unavoidable, we wish to convey our genuine

apologies for any inconvenience.

We had hoped to resolve the

payment issues with Ritetime, and we did everything possible within our

means to help Ritetime avoid an interruption of air services. However,

we cannot continue to provide services without being paid for the flights

we have already flown.

It is important for you to

know that World Airways operated a cargo flight from JFK to Lagos on Christmas

Eve, in order to transport excess baggage that could not be accommodated

on earlier Ritetime flights due to sheer volume. World Airways management

made the decision to operate this cargo flight to ensure that those Ritetime

passengers carrying holiday gifts to their families, friends and relatives

in Nigeria would not be disappointed.

More than 1,200 pieces of excess

checked luggage were transported on this single flight, and it should

be noted that World Airways did not receive any of the excess baggage

charges collected by Ritetime Aviation for transport of this baggage.

Hopefully, you will understand

that there is a limit as to what can reasonably be expected from any charter

airline under these circumstances.

Regrettably, World Airways

cannot assist you with your existing reservations, ticketing, or other

administrative issues. Please address all of these enquiries directly

to Ritetime Aviation and Travel Services.

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