Local office products provider going strong after 27 years

Business
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Local office products provider going strong after 27 years

Business
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The Scotts are partners in

ownership of Fayette County's Total Office Products Service location

at Magnolia Park in Fayetteville. They have two children: Ryan, who just

finished college at Georgia Southern, and Tyler, who is a fourth-grader

at Kedron Elementary in Peachtree City.

The business is more of a wholesale

distributor of office products and furniture, rather than a retail store,

saving money on overhead to offer wholesale pricing to customers, while

providing great customer service.

"As the largest locally

owned independent office products dealership in Fayette County, our has

prospered by stressing the importance of service flexibility, which we

describe as going the extra mile for our customers," said Phil Scott.

"Flexibility often means

different things to different customers, but to us it means having the

ability to provide customers with specialized services that saves them

time and effort in ordering their office products and furniture services,"

Scott added.

These services include talking

to a human being when you call the office, same-day rush orders on in

stock items, free delivery and installation of furniture, locating hard

to find items no one else will take the time to find, and never requiring

minimum orders. Customers are also provided with current catalogs and

sales flyers, and can place their orders via phone, fax or the Internet,

allowing them to purchase what they need without ever having to leave

their office.

According to Scott, there are

about 20,000 office products out there, and his store promises to match

any price, should a customer happen to find the item cheaper somewhere

else, allowing people to stay local with no risk involved.

"We will even send chairs

out to a customer's office for them to try out, so they can make

sure that they get the right one," Scott said. "We try to keep

good old fashioned customer service alive and well at Total Office Products

Service, and we thank all our customers who support us and appreciate

it."

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