The Scotts are partners in
ownership of Fayette County's Total Office Products Service location
at Magnolia Park in Fayetteville. They have two children: Ryan, who just
finished college at Georgia Southern, and Tyler, who is a fourth-grader
at Kedron Elementary in Peachtree City.
The business is more of a wholesale
distributor of office products and furniture, rather than a retail store,
saving money on overhead to offer wholesale pricing to customers, while
providing great customer service.
"As the largest locally
owned independent office products dealership in Fayette County, our has
prospered by stressing the importance of service flexibility, which we
describe as going the extra mile for our customers," said Phil Scott.
"Flexibility often means
different things to different customers, but to us it means having the
ability to provide customers with specialized services that saves them
time and effort in ordering their office products and furniture services,"
Scott added.
These services include talking
to a human being when you call the office, same-day rush orders on in
stock items, free delivery and installation of furniture, locating hard
to find items no one else will take the time to find, and never requiring
minimum orders. Customers are also provided with current catalogs and
sales flyers, and can place their orders via phone, fax or the Internet,
allowing them to purchase what they need without ever having to leave
their office.
According to Scott, there are
about 20,000 office products out there, and his store promises to match
any price, should a customer happen to find the item cheaper somewhere
else, allowing people to stay local with no risk involved.
"We will even send chairs
out to a customer's office for them to try out, so they can make
sure that they get the right one," Scott said. "We try to keep
good old fashioned customer service alive and well at Total Office Products
Service, and we thank all our customers who support us and appreciate
it."
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