A. W. "Bill" Dahlberg,
the former CEO of Southern Company believes in having fun. At company
gatherings, he has impersonated soul singer JamesBrown, dressed as General
George Patton and arrived decked out as a fortune teller complete with
crystal ball.
Employees at PeopleSoft, Inc.
remember the day that CEO David Duffield danced the Macarena in front
of 500 happy co-workers.
Over at Odetics, Inc., they're
still talking about the time the chief technology officer took over duty
on the cafeteria cash register on St. Patrick's Day, dressed as a
leprechaun!
And then there's John
Briggs, director of production at Yahoo! In early 1997, Briggs promised
salespeople that he would have the Web directory's logo tattooed
on his posterior when the stock passed $50 a share.
To show he had kept his promise,
he modeled the new tattoo in front of everyone in the company.
Finally, there's something
called " Bowling with Turkeys."
Hotel tradition calls for employees
at the Hyatt Regency in Lexington, Kentucky to wrap a 12-pound frozen
turkey with electrical tape, then roll it 50 feet down the loading dock
and try to turn over as many wine bottle "bowling pins" as possible.
Winners get a pumpkin pie.
After a professional lifetime
identifying what it takes to transform ordinary organizations into extraordinary
organizations, I know work can be awfully boring-unless someone at
the top shakes everything up!
The leaders and organizations
I just mentioned know it is important to engage, energize and involve
people about their work. You need to lighten up and have some fun every
now and then.
It isn't hard to dress
up as a leprechaun, sponsor a company contest, ask people for their ideas
and maybe even throw a party. And the payoff for an energized work environment
is enormous: improved retention and productivity and reduced turnover.
We can't merely employ
someone's hands and tell them to leave their hearts, minds and spirits
at home. Today's workers are looking for many things in an employment
relationship. They want a meaningful partnership with their workplaces.
Workplaces that provide meaning and purpose and are fun, engaging, and
energizing will enjoy greater retention, higher productivity and lower
turnover.
Remember Abraham Maslow? His
well-known hierarchy of needs theory said all people strive for self-actualization,
which is the need for innovation and creativity. When people can reach
this higher level on the job they gain greater personal fulfillment, which
improves job satisfaction. Yes, you still have to pay well, but an organization
can create an energized, "higher calling" environment will have
higher retention and greater productivity.
Jobs and work environments
using high-involvement activities provide people with autonomy, learning
opportunities, meaning, purpose, and a way to grow and get ahead-not
to mention a host of benefits to the company as well. High-involvement
activities include, but are not limited to, the use of self-managing teams,
information sharing, shared goal setting, suggestion programs, brainstorming
sessions, Kaizen, idea campaigns and motivational meetings.
As Abraham Maslow indicated
in his theory of motivation, the more ability and freedom people have
to use their thinking ability the more satisfaction they receive on the
job, and the higher they move up the pyramid of needs. People do not respond
favorably to overly restrictive work environments. High-involvement activities
help people reach higher levels. These places engage and energize their
workforce.
Gregory P. Smith shows businesses
how to build productive and profitable work environments that attract,
keep and motivate their workforce. He is the author of the book, "Here
Today Here Tomorrow: Transforming Your Workforce from High-Turnover to
High-Retention ." He speaks at conferences, conducts management training
and is the president of a management consulting firm called Chart Your
Course International located in Conyers. Phone him at 770-860-9464. More
articles are available: https://www.chartcourse.com
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