Nicholson wins Presidential award

Business
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Nicholson wins Presidential award

Business
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bell south copy copy

Ni cholson

wins Presidential award

Fayetteville

resident Debbie Nicholson, a BellSouth supervisor, has received the Presidential

Honors Award in BellSouth's Service Leader program. The award is presented

to a select group of employees who have demonstrated exemplary service

to business, residential, or wholesale customers.

"Customers

tell me they can hear the smile in my voice," said Nicholson. "They

appreciate my listening, identifying their true needs, and finding the

correct resolution."

Nicholson is

a supervisor for BellSouth Business Services in Atlanta.

BellSouth recently

received the highest ranking in J.D. Power and Associates 2003

Local Residential

Telephone Service Study in the Southeast RegionSM , giving BellSouth its

third straight highest ranking in major independent customer satisfaction

studies of local phone service.

Improving service

is a strategic objective for the company. Its intense focus on increasing

customer satisfaction � at every point of contact between employees and

customers � keeps BellSouth on track for continued gains in operational

service quality.

About BellSouth

Corporation

BellSouth Corporation

is a Fortune 100 communications services company headquartered in Atlanta,

Georgia, serving more than 44 million customers in the United States and

14 other countries.

Consistently

recognized for customer satisfaction, BellSouth provides a full array

of broadband data solutions to large, medium and small businesses. In

the residential market, BellSouth offers DSL high-speed Internet access,

advanced voice features and other services. BellSouth also offers long

distance service throughout its markets, serving both business and residential

customers. The company';s BellSouth AnswersSM package combines local and

long distance service with an array of calling features; wireless data,

voice and e-mail services; and high-speed DSL or dial-up Internet service.

BellSouth also provides online and directory advertising services through

BellSouth's RealPages.comSM and The Real Yellow Pages.

BellSouth owns

40 percent of Cingular Wireless, the nation's second largest wireless

company, which provides innovative data and voice services. ###

Fayetteville

resident Debbie Nicholson, a BellSouth supervisor, has received the Presidential

Honors Award in BellSouth's Service Leader program. The award is presented

to a select group of employees who have demonstrated exemplary service

to business, residential, or wholesale customers.

"Customers

tell me they can hear the smile in my voice,"said Nicholson."They

appreciate my listening, identifying their true needs, and finding the

correct resolution."

Nicholson is

a supervisor for BellSouth Business Services in Atlanta.

BellSouth recently

received the highest ranking in J.D. Power and Associates 2003

Local Residential

Telephone Service Study in the Southeast RegionSM , giving BellSouth its

third straight highest ranking in major independent customer satisfaction

studies of local phone service.

Improving service

is a strategic objective for the company. Its intense focus on increasing

customer satisfaction � at every point of contact between employees and

customers � keeps BellSouth on track for continued gains in operational

service quality.

About BellSouth

Corporation

BellSouth Corporation

is a Fortune 100 communications services company headquartered in Atlanta,

Georgia, serving more than 44 million customers in the United States and

14 other countries.

Consistently

recognized for customer satisfaction, BellSouth provides a full array

of broadband data solutions to large, medium and small businesses. In

the residential market, BellSouth offers DSL high-speed Internet access,

advanced voice features and other services. BellSouth also offers long

distance service throughout its markets, serving both business and residential

customers. The company's BellSouth AnswersSM package combines local and

long distance service with an array of calling features; wireless data,

voice and e-mail services; and high-speed DSL or dial-up Internet service.

BellSouth also provides online and directory advertising services through

BellSouth's RealPages.comSM and The Real Yellow Pages'.

BellSouth owns

40 percent of Cingular Wireless, the nation's second largest wireless

company, which provides innovative data and voice services.

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