Are instructions

provided to ensure proper use of the card?

Is a toll-free

or local number listed on the card that you can call for information or

to report a problem?

Is the value

(dollar amount and/or number of minutes) displayed on the card?

Are minutes

used up for connection? If so, will your minutes decrease each time you

initiate a call? (Minutes used for connection will decrease the amount

of time you can talk using the card.)

Will you be

alerted of any time remaining on the card, and will you be warned during

a conversation that you are close to exhausting your minutes?

Does the card

expire? How long is the card useable before expiration?

Is the name

of the company providing the service printed on the card?

If you have

a problem with a prepaid calling card, report it to the service provider

(not to the store where you made the purchase). Should you be unable to

resolve the matter with the service provider, you may contact the Georgia

Public Service Commission's Consumer Affairs Office at 1-800-282-5813,

or 404-656-4501, press Option 1.