Analyzing your

bills over a longer period of time is usually a better gauge for comparison.

If an offering

has a higher customer service charge, ask the marketer what additional

services will be provided.

If you're going

to get the same level of customer service, then you must decide whether

it is really in your best interest to enroll in a program that has a higher

customer service charge? What fees are you expected to pay if you make

future changes? Also, ask about early termination fees.

The deregulated

natural gas industry is not "one size fits all."

Therefore,

consumers must decide what is important to them. Is it a lower rate (cents-per-therm),

excellent customer service, the ability to speak directly with marketer

personnel or interact with a voice response unit?

There are other

considerations consumers must take into account. In any event, education

is the key to any decision you make to insure that you get the best value

for your dollar.

Back

to Business Home Page