The number,
1-800-833-6622, is for use by family members of soldiers on active duty
as well as those in the Army National Guard and the Army Reserve called
to active duty. The hotline will remain in operation indefinitely.
The call is
free from the continental United States, Hawaii, Alaska, Puerto Rico,
Guam and the Virgin Islands. Hotline staff takes calls from 8 a.m. to
8 p.m. EDT to answer family support-related questions. Emergency assistance
is provided between the hours of 8 p.m. and 8 a.m. EST.
While the hotline
staff cannot give out information about a soldier's specific location,
status, or mailing address, the staff has been instrumental in linking
thousands of extended family members to the family support groups and
rear detachments at the soldier's unit.
In addition
to local and Army level assistance via telephone, family members can find
answers to many routine questions about family readiness, Army Community
Service, and deployment support resources online at the ACS Web site,
www.goacs.org, and at the Army Family Liaison Office Web site, www.aflo.org.
Information about Operation Iraqi Freedom is at www.army.mil.
The Army National
Guard and the Army Reserve state and regional support commands also operate
assistance lines, though they may not always be toll-free. Information
is available at www.guardfamily.org and www.army.mil/usar.
The U.S. Army
Community and Family Support Center is the headquarters Department of
the Army agency responsible for Morale, Welfare and Recreation programs
the Army provides soldiers and families worldwide.







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