The number, 1-800-833-6622,
is for use by family members of soldiers on active duty as well as those
in the Army National Guard and the Army Reserve called to active duty.
The hotline will remain in operation indefinitely.
The call is free from the continental
United States, Hawaii, Alaska, Puerto Rico, Guam and the Virgin Islands.
Hotline staff takes calls from 8 a.m. to 8 p.m. EDT to answer family support-related
questions. Emergency assistance is provided between the hours of 8 p.m.
and 8 a.m. EST.
While the hotline staff cannot
give out information about a soldier's specific location, status, or mailing
address, the staff has been instrumental in linking thousands of extended
family members to the family support groups and rear detachments at the
soldier's unit.
In addition to local and Army
level assistance via telephone, family members can find answers to many
routine questions about family readiness, Army Community Service, and
deployment support resources online at the ACS Web site, www.goacs.org,
and at the Army Family Liaison Office Web site, www.aflo.org. Information
about Operation Iraqi Freedom is at www.army.mil.
The Army National Guard and
the Army Reserve state and regional support commands also operate assistance
lines, though they may not always be toll-free. Information is available
at www.guardfamily.org and www.army.mil/usar.
The U.S. Army Community and
Family Support Center is the headquarters Department of the Army agency
responsible for morale, welfare and recreation programs the Army provides
soldiers and families worldwide.







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