"This demonstrates Atlanta's

strength in the marketplace and is a direct result of hard work and commitment

from our hub carriers, Delta Air Lines and AirTran Airways," said

Aviation General Manager Ben DeCosta.

"At Hartsfield, our primary

focus is the customer. By constantly surveying and listening to our customers,

the airport is able to provide a level of service that is second to none."

The general manager also stressed

that exceeding customers' expectations can help build brand loyalty and

ensure repeat business.

DeCosta continued, "In

December, the airport accommodated more than 6.7 million travelers, the

largest December passenger volume in Hartsfield's history. We served approximately

1 million more travelers in December 2002 than either of the two months

during the 1996 Summer Olympic Games in Atlanta."

When comparing Hartsfield's

2002 passenger figures to other major U.S. airports including Chicago

O'Hare, Dallas/Ft. Worth, Miami International, and Los Angeles LAX, Hartsfield

was the only airport to experience an increase in passenger volume.