WASA passes on cutting check for pool refund

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WASA passes on cutting check for pool refund

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A woman's request

to be refunded for the "pool credit" on her sewer bill was rebuffed

Monday night by the Peachtree City Water and Sewer Authority.

Susan Johnson

said she would rather have the money on hand to spend for other needs

since it would take several months of sewer bills for her to "spend"

the pool credit.

The authority

credits customers bills when they fill up their pools, for an amount approximate

to the size of the pool. Customers's sewer usages are calculated using

the amount of water taken in by each residence, and the Fayette County

Water System performs the sewer billing for WASA.

The pool credit

takes into account that the pool water will not re-enter the sewage system

for treatment.

WASA General

Manager Larry Turner said this is the first time someone has complained

about the pool credit policy. If the authority decided to issue refunds

instead of crediting customers' bills, "it's a substantial amount

of checks we'd be writing," Turner said.

Turner estimated

that approximately 30 customers a month seek the pool credit during the

summer season.

Although the

authority took no action on Johnson's request, authority member Mike Harman

authored a motion to issue a check to Johnson for her pool credit.

Harman's motion

died for lack of a second.

Authority member

Steven Bradley said he felt the authority needed to make sure it was acting

in the proper way before agreeing to do something that could set a precedent.

Johnson also

complained about how she was treated by a receptionist on the phone when

she called to inquire about her pool credit. Turner said he looked into

the matter and said the employee recognized the inappropriateness of her

remarks and attempted to apologize.

Johnson said

she couldn't remember if the employee apologized or not because she was

so mad at the time.

WASA Chairman

John Gronner said the authority would look into the incident also.

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