The survey conducted earlier

this year, is the ninth edition of IATA's Global Airport Monitor (GAM)

survey.

Hartsfield surpassed runners-up

Dallas-Forth Worth International and Chicago O'Hare International in the

category of very large airports.

IATA defines "very large

airports" as airports transporting more than 40 million passengers

per year and last year, Hartsfield accommodated more than 75 million passengers.

"This is an extraordinary

accomplishment for Hartsfield employees who, on a daily basis, work to

exceed customers' expectations," said Ben DeCosta, general manager

of the airport. "Knowing that passengers are reporting their satisfaction

with the courteousness and helpfulness of airport staff members solidifies

our efforts to provide a customer-friendly atmosphere at Hartsfield."

The information collected in

the GAM survey documented the perceptions of over 80,000 international

passengers in nearly 20 service categories for 52 airports worldwide.

The highest average rated service items for airports handling more than

40 million travelers included courtesy, ease of finding your way through

the airport (signage) and ground transportation to and from the airport

were rated in the survey.