As more and
more people turn to the Internet every day for many needs, including those
related to real estate, scores of companies in the real estate industry
are making it easier for prospective customers to get the information
they need and get it quickly.
One area in
particular that has benefited from this computer explosion is that of
mortgages, as a home shopper can use a click of the mouse to instantly
find various financial information and do calculations based on his or
her own economic situation to discover how much house is needed, how much
he or she can afford, and so on.
When a mortgage
company offers this kind of service online, it saves time and money for
the customer as well as the company, according to Martha Fulmer of Mortgage
Matters in Fayetteville.
That company's
Web site, www.mortgagematters.com , can get a prospective home buyer
off to a fast start with an online application that can lead to preapproval
within 24 hours. The site is currently being redesigned, but there is
a wealth of information on the kinds of loans available and how to contact
the office for more information. When completed, the site will have up-to-date
data on local realtors and builders as well as a mortgage calculator.
Time is the
main factor in this process, Fulmer said, especially as potential home
buyers fly into town just before being transferred to the area and often
are under a tight deadline.
"[The
online application] gives a quicker response," she said. "If
somebody goes online and applies, they've given us permission to check
their credit. If someone has just moved into town and wants to qualify,
they enter the information and we respond within 24 hours."
The site has
built-in security features to keep hackers from going in and getting access
to confidential information on the application, such as Social Security
numbers.
Thanks to a
tie-in to several popular search engines, it's not hard for Web surfers
to find Mortgage Matters. Usually a search of "Georgia mortgages"
is all it takes. "We get a lot of hits on our Web site," said
Fulmer.
While saving
customers time by avoiding a face-to-face meeting for the initial qualification
process, it also saves time for busy realtors, who are usually hesitant
to take several hours showing homes to someone who might not be able to
afford any of them, Fulmer said. "They want them prequalified before
they get in the car."
The process
also lets the realtor and customer know what price range they need to
be concentrating on, she added
One of the
nation's largest mortgage lenders is using the Internet to streamline
the process of refinancing a mortgage. For many customers, "One Fee"
refinancing is now just as simple as clicking a mouse.
A process known
as "one click financing" is said to eliminate the long hold
time some customers experience when calling their current lender.
It also offers
what is described as a streamlined service that provides immediate customized
savings analysis, an instant loan approval and online rate protection.
Customers can even schedule their closing from a secure Web site.
Once a customer
has entered an account number and "clicked," the lending group
analyzes the existing terms of the loan, compares it to current rate information
and recommends whether or not the customer would save money through refinancing.
The recommendation
includes the full rate and fees for the new loan and a break-even analysis
to let the customer know how long it would take to recoup closing costs.
The ABN AMRO
Mortgage "One Fee" program provides consumers with one fee total
cost to complete the processing and closing of their home loan at application.
The total figure includes all fees associated with the mortgage transaction.
The "One
Fee" may vary according to individual loan amount, chosen interest
rate or the location of the property a consumer is purchasing, but it
will not vary between the time the fee is assigned and the loan's closing.
This means the customer knows up front what his costs are. Not included
would be items such as: prepaid interest, taxes that may be charged, any
private insurance premiums or homeowners insurance.
The service
is available on a Web site called mortgage.com and has already been used
who are not yet customers can also use the service, but it may take them
more than a single click.
According to
William Newman, Mortgage Group executive vice president, customers that
use the process won't have to re-enter any information to process the
transaction. Said Newman, "The normal process of getting a rate quote,
comparing closing cost options, figuring out your savings and locking
in a rate is now down to seconds, not days."
To learn more,
visit www.mortgage.com .
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