The Georgia
Society of CPAs recommends that you go to the Taxpayer Advocate Service
for help. Although it's affiliated with the IRS, the TAS provides independent,
objective assistance to taxpayers who cannot resolve IRS-related problems.
The TAS helps
taxpayers solve problems with the IRS and recommends preventative measures
for the future. Based on the problems encountered, the TAS encourages
revisions to tax law that can help reduce the burden on taxpayers and
improve IRS effectiveness.
Every state
and IRS service center has at least one local Taxpayer Advocate whose
goal is to protect individual taxpayer rights and reduce taxpayer burdens.
Generally, this person is not an IRS employee.
Before seeking
the assistance of a Taxpayer Advocate, you must first attempt to resolve
your tax issue through normal IRS processes. Generally, you can qualify
for Taxpayer Advocate assistance if you meet one of the following criteria:
· You
are suffering, or about to suffer, a significant hardship.
· You
are facing an immediate threat of adverse action by the IRS.
· You
will incur significant cost (including fees for professional representation
if relief is not granted).
· You
will suffer irreparable injury or long-term adverse impact if relief is
not granted.
· You
have experienced a delay of more than 30 days to resolve the issue.
· You
have not received a response or resolution by the date promised.
Keep in mind
that the Taxpayer Advocate Service cannot reverse legal or technical tax
determinations. Also, they will not address complaints or inquiries regarding
the constitutionality of the tax system.
Additionally,
they will not get involved in cases where the taxpayer is solely trying
to avoid filing or paying federal taxes.
To locate the
TAS in your area, call toll free, 1-877-777-4778 or download Publication
1546 at https://ftp.fedworld.gov/pub/irs-pdf/p1546.pdf , which lists
office locations by state.
You also can
make a TA request by completing and submitting Form 911 (Application for
Taxpayer Assistance) by fax or mail to your local Taxpayer Advocate. You
can download Form 911 at https://ftp.fedworld.gov/pub/irs-pdf/f911
or request a copy by calling the IRS forms-only number at 1-800-829-3676.
You will be
assigned a personal advocate who will listen to your point of view and
work with you to address your problem. Typically you can discuss your
issue by telephone.
You should
ask for the TA's badge number and record the date and time of the call.
In addition, jot down any important notes from your conversation and,
to be safe, send a follow-up memo to the IRS outlining the particulars
of your conversation.
The TA will
request your name, address, Social Security number, phone number, any
information related to your situation, and the IRS office that you originally
dealt with. You also will need to provide the type of tax return filed
and the year(s) involved.
Once you exchange
information, it's up to the Taxpayer Advocate to get






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