Following last week's column
about the 9/11 documentary which CBS aired March 10, I received a number
of e-mails which expressed feelings similar to those I was having.
One reader wrote:
"I always assumed that
firefighters were trained to handle any situation that comes along. Until
now. My heart breaks to think of all the lives that were lost that morning
and the families that lost a loved ones.
"I agree with you on the
possibility that more training is needed to make sure all firefighters
are trained to handle such disasters. Where do they draw the line on when
to put their own lives on the line to save lives? Is it known how many
people were actually saved by the firefighters that lost their lives?
If you should find answers to your questions, please pass them to me."
Another reader put it this
way:
"Why would anyone in his
right mind attempt to climb those stairs on such a suicide mission? I
feel certain that in the future there will be a new book written on disaster
rescue."
Then from Captain Mark V. McDonnell
of the Atlanta Fire Department came this response which I now share with
you with his permission.
"Dear Ms Holt:
"The firefighters in New
York City are considered to be the very best of our profession. They enjoy
a long tradition of respect and appreciation from the citizens they serve.
This status insures that they are well equipped, extensively trained,
and that their actions are guided by well prepared and effective operating
procedures. It is widely held, however, that on the job experience and
desire are the most important factors in determining the success of a
fire department. This is the main reason the firefighters in New York
are so highly regarded.
"As competent and prepared
as they are, the crash of a modern airliner into the side of one of the
largest, fully occupied office buildings in the world is a job of horrific
proportions. You must remember that the twin towers had always been deemed
indestructible. The bombing attempt in the early nineties had not succeeded,
and now, here was the latest affront. There were basically two ways to
go. The commander could pull his firefighters back, out of the way of
the falling victims, and assume a defensive posture, hoping the situation
would eventually mitigate itself, or they could put their legacy of experience
and bravery to work for the citizens of New York.
"Standard operating procedures
for high-rise fires in New York City are well established, as was the
pre-fire plan for operations inside the World Trade Center. The fire companies
were very familiar with the buildings. They knew that the elevators did
not run from the ground floor to the top. Instead, the shafts ended into
"sky lobbies" every thirty floors or so, allowing them to safely
approach the fire floors. They knew that the crash had probably destroyed
the sprinkler system, and they knew that even with such mass destruction
to the building, there were still thousands of survivors to be saved.
"The one thing that struck
me when I watched the 9/11 documentary, was the routine way in which all
of the fire companies assembled around the lobby command post, waited
for their assignments, and then set off, without hesitation, to perform
their duties. They had seen the burning victims exit the elevators and
could hear the others hitting the mezzanine outside of the front doors,
but up they went. I feel in my heart that no firefighter or chief officer
really expected to be able to climb all the way to the top, assemble the
needed equipment, and extinguish a fire of such magnitude. Their successes
that day would be to climb as high as their equipment and endurance would
allow and to remove as many as possible from harm's way.
"I often talk to my firefighters
about what I call the 'dilemma of the fire service', to what degree of
personal danger do I subject myself or my crew to in the performance of
our duties. We crawl through dark and dangerous places; we dodge debris
and teeter on the edge of collapse, all in an attempt to save some other
mother's child. We do this with the belief that, with divine guidance
and professionalism, we'll come through relatively unscathed. As for the
events in New York, let no blame be cast for the outcome, but love them
for their attempts.
"Since the events of September
11, 2001, it has been noted that a fundamental change has swept our country,
that basic human values have been reestablished. The gray pool of scattered
loyalties has been frozen crystal clear. I say look into the hearts of
the firefighters, both here and departed, and see what has always been.
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