An AT&T

Broadband spokesman said last week that a mysterious cable outage in Peachtree

City should be resolved by now.

Due to the

holidays, The Citizen's deadlines were early, so the latest update of

this story was Saturday.

"It's

some sort of powering issue, where the system has drawn a lot of power

from the resources out there and it's making the picture fuzzy,"

said spokesman Cindy Kicklighter.

She said work

crews promised her they wouldn't leave Friday night until they had corrected

the problem. Saturday morning, Kicklighter said the crews had completed

their work and phoned the complaining customers, and all appeared to be

well.

But at least

one customer told The Citizen Saturday morning that her cable was still

out.

Dozens of residents

phoned The Citizen Friday in response to an online article about the recent

upgrade in service to complain of no picture or nothing but static.

The new digital

service was turned on overnight Thursday following reconstruction of the

city's cable system.

Customers who

are using their old cable boxes should get a better picture and about

20 additional channels, but to get the full effect of the new service,

customers need a new digital cable box.

But callers

said when they got up Friday morning, they didn't have better service

... they had no service.

Other residents

said a near-riot occurred at the cable company's Peachtree City office

as hundreds of residents brought their old boxes in for the exchange and

the office ran out of digital boxes.

Residents weren't

told of the lack of boxes until they reached the counter, one resident

said, after standing in line for more than an hour.

Kicklighter

said company officials Friday would try to get that problem straightened

out right away.