As we continue

to evolve our customer care program, we strive to offer new and innovative

programs and services that make it easier for our customers to do business

with us. This new automated payment program gives our customers a convenient

and optional way to pay their bill 24 hours a day, seven days a week.

If a customer

chooses to make a payment by phone, they can call 678-545-BILLS and press

the selection for automated services. The voice prompt will take them

directly to the opening menu. This service does not require the customer

to speak with a customer care professional; therefore, it eliminates any

on-hold time they may have experienced in the past. And for our customers

that prefer to make a payment on-line, they can simply point their browser

to https://www.paybyinternet.com/attb.

We believe

the convenience this service offers is well worth the small $1.50 transaction

fee, which is paid to a third party automated service provider not AT&T

Broadband. In fact, after using this service, a customer's statement will

reflect two transactions: a payment to AT&T Broadband for services

and a separate transaction fee to the automated service provider.

Again, let

me reiterate that the auto-payment system is completely an optional service.

We gladly accept other traditional payment methods such as cash or check

at one of our cable store locations or by mailing a payment through the

postal service.

I hope that

I have answered any questions about our new payment program and, I believe

that AT&T Broadband-Atlanta customers will find this optional service

very convenient, should they chose to use it.

Steve White,

Senior Vice

President

AT&T

Broadband-Atlanta

Cindy Kicklighter

Manager

of Communications

AT&T

Broadband-Atlanta