The difference is that I trust

the phone company to keep things going smoothly with little disruption

to their service. Not so with the cable service. It's been a constant

struggle since the days of Wometco and little has changed.

My area was changed to broadband

July 27. My set hasn't worked right since. Channels are missing or fuzzy

and no one seems to care. It took seven days and four calls to even get

someone to come and look at it and then they said they couldn't fix it;

I have to wait for a maintenance man to come, and should be patient. Meanwhile

I get about eight less channels than before broadband. And a call as I

write this from AT&T tells me I have to wait until the Aug. 6, four

more days from today before maintenance can come out. But then, they told

me three other times, they'd be there that day and didn't. Patience, they

say!

So, as I've done in the past,

I refuse to pay for any days that I don't get full service. And if they

don't like that, there's always satellite service. But if I signed up

for auto-pay, fat chance of getting money back then.

Vern Johnson

Fayetteville

Back

to Opinion Home Page | Back

to the top of the page