The automated

services are available 24 hours a day, seven days a week using the company's

new customer service number for billing questions, 678-545-2455 (BILLS).

Regular business hours for this number are 8 a.m. to 11 p.m. Monday -

Friday and 8 a.m. to 5 p.m. Saturdays.

The billing

department is closed on Sundays, but automated payment options are available

at any time. Customers will also be able to pay their bills using the

Internet by visiting https://www.paybyinternet.com/attb . The site

is secure and safe for making financial transactions.

The new payment

options are completely automated. AT&T Broadband says there will be

a charge of $1.50 per transaction for the option to pay your bill by phone

or Internet.

"Automated

payment options are simply another way we are trying to make it easy and

convenient for customers to reach us," said Steve White, senior vice

president for the company's Atlanta Region. "On June 29, we introduced

five new customer service numbers for our Atlanta customers. These options

give customers even greater flexibility in paying their bill quickly,

efficiently and safely at anytime of the day or night without ever leaving

home."

Automated payment

options are provided through PhoneCharge Inc. of Glen Cove, N.Y., a customer

service company that created the program. On average, PhoneCharge officials

say the automated transaction takes no more than approximately two minutes

to complete. "We believe that AT&T Broadband-Atlanta is among

the first cable television companies in the world to offer this type of

expanded bill payment menu via a simple and automated system," said

Peter A. Bobley, president of Phone Charge. "PhoneCharge is proud

to be a partner with AT&T Broadband in bringing this new convenience

to customers."

Bobley said

PhoneCharge was selected by the Internal Revenue Service to supply a similar

system for the payment of federal income taxes. AT&T's other customer

contact numbers are as follows:

678-545-2BUY

(2289) Call this number to schedule an installation of video, high-speed

Internet or digital telephone service 8 a.m. to 9 p.m. (Mon-Fri); 8 a.m.

to 5 p.m. (Sat); Closed Sundays. 678-545-MOVES (6683) Call this number

to move your present services from one location to another within the

company's service area or change or upgrade your existing services 8 a.m

to 9 p.m. (Mon-Fri); 8 a.m. to 5 p.m. (Sat); closed Sundays. 678-545-REPAIR

(7372) Call this number to report any kind of service outage (video, high-speed

Internet or digital telephone) or schedule a service or repair call. You

can also get general information about your channel line-up, how to connect

a VCR or other programming information. Hours - 6 a.m. to 11 p.m. Monday

through Saturday and 8 a.m. to 8 p.m. Sundays. Automated answering service

available outside of these hours. (866) 447-7333 (toll free) Call this

number for technical assistance with @Home high-speed Internet services

24 hours a day, seven days a week.

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