Under "Operation

Warm Glow," county staffers who answer the general information

and assistance line will interview callers and e-mail billing information

to gas companies so payment arrangements can be made. E-mails will also

be sent to the Public Service Commission, which is monitoring the situation.

Additionally,

eligible persons will be referred to the Fulton-Atlanta Community Action

Agency for emergency funds to help pay gas bills.

Callers will

be asked to give information on their bills, such as the name of their

gas company, service address, telephone and account numbers, the amount

of the bill and the disconnection date. Staffers also will ask how much

the senior can pay monthly to avoid cutoffs.

The help

telephone line is available 8:30 a.m.-5 p.m., Monday through Friday.