Natural gas discconection moratorium ends

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Natural gas discconection moratorium ends

News
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Consumers must

begin now to work out payment arrangements with their gas marketers if

they are in danger of being disconnected once the moratorium ends. Consumers

are responsible to pay for any gas used.

The commission

expects marketers to obey all commission rules and regulations when disconnecting

natural gas service. This includes proper notice five business days before

the proposed date of disconnection. Marketers must attempt to make personal

contact with the customer two days before the proposed date of disconnection

either in person or by certified mail.

The disconnection

must be scheduled on a business day when the customer could make a payment

to a company representative.

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