A water bill of $100 for a
single family home would be considered pretty high, so how about more
than $1,000.
That's what Glenn Rickerson
got in the mail recently, a combined water/sewer bill for $1,038, showing
that 222,000 gallons of water had passed through his meter. His normal
bill runs between $30 and $40.
The sewer bill, which is based
on the water usage, accounted for $406 of the total.
Rickerson was in luck. The
Fayette County Water System has a special fund set aside for unusual cases
like his. Using a predetermined formula, the system pays up to several
hundred dollars when water usage for a given customer shoots way out of
sight.
In Rickerson's case, the formula
left him paying only $137. He attended a recent meeting of the county
Water Committee to ask for still more consideration.
"I'm hoping for a further compromise
between the $137 and my [normal usage]," he told the committee.
But committee members decided
to stick with the formula. "The only thing we can do is ... make sure
the meter is correct," said committee Chairman Chuck Watkins. "Everybody
is comfortable we did all we can."
As to why the unusual bill
occurred, that's anybody's guess, said system director Tony Parrott. "I
honestly don't know what happened," he said.
Mysteriously, Rickerson's bill
went back to normal the next month with no action by the Water System,
he said.
Thus far in 2001, the system
has dipped into its special fund ten times, forgiving anywhere from $178
to $500 of customers' bills, according to records. In some cases, customers
were still left paying several hundred dollars, he said.
"We're trying to handle all
of them equally," he said.
The Board of Commissioners
approved establishment of the fund in 1999, an unusual move, Parrott said.
"There are a lot of places that don't have a water adjustment fund and
the people just have to pay it," he said.
"It's part of an effort to
be more customer-friendly," he said.







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