Fayette County has notified
AT&T Broadband that it will start fining the company about $700 a
day because it hasn't finished an upgrade of local customers' cable service.
"They're not doing what
they told us they were going to do," said County Manager Chris Cofty.
The county will tap into a $25,000 security fund set up as part of its
franchise agreement with the firm, Cofty said. AT&T had agreed to
complete the upgrade by last November.
The communications giant has
held up completion of its project to replace its antiquated cable system
in Fayette with state-of-the-art fiber optics due to a dispute with the
state Department of Transportation over extra fees the DOT wants to charge
for use of its right of ways.
"They keep telling us
they're close to a resolution. They told us it would be resolved by the
end of last year or the beginning of this year, and now we're into March
and they still haven't resolved it," Cofty said.
AT&T spokesman Reg Griffin
said Tuesday the company is "a little surprised" by the letter
from the county. "We thought we had a good communication going with
the county, and felt like theyunderstood the difficulties we were going
through" with the DOT, Griffin said.
"We feel like we've got
those issues behind us now and are ready to get started again and get
this thing rolling," he added.
Griffin said the company just
received the letter this week and is "looking into all of their concerns."
Under the franchise agreement, the firm has 30 days to respond, giving
it until March 26.
"We will respond to the
county as appropriate," he added.
Cofty said during recent meetings,
he pointed out to AT&T representatives that they could activate the
higher quality service to anywhere from 35 percent to half of the local
customers without using DOT right of way.
"They said that would
cost them about $100,000, and I said, 'I don't care. You need to provide
service to Fayette County.' They said they would get back to us on that,"
Cofty added.
"It's not our fault,"
Cofty said of the DOT dispute. "They signed an agreement [to improve
local cable service] years ago, and they've waited until the 11th hour,
and that's why they've had these problems," he said. "They tried
to throw 100 crews in here and get this done in three months rather than
go about it in a businesslike manner."
Cofty said the county is fielding
about 15 calls a day from disgruntled customers suffering under the old
cable service.
And on top of everything, the
company recently announced a rate increase. A former vice president of
the company is on record at a County Commission meeting, promising Fayette
customers would not be charged a rate increase until they were receiving
upgraded service, Cofty said.
"Guess what happened ...
it didn't matter," he said. "That's the way they're doing business.
That's the way they're treating us down here," he added.
"They need to get their
ducks in a row and start giving the citizens what they've promised,"
he said.







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