In many ways, these strides
have positioned us well to start this new chapter in our progress. The
restructuring of AT&T will enable us to expand this important work,
while realizing greater value for shareholders. Meanwhile, we'll endeavor
to live up to the fine traditions and attributes of the AT&T brand.
One of our major goals of the
last few years has been to better use the substantial capacity of our
broadband technology to bring new and valuable services to customers.
AT&T's commitment to this process has helped us accelerate the deployment
of affordable, fully-featured digital telephone service, high-speed Internet
access services, and many new video channels in our digital cable service.
The beauty of our broadband
network is that, as our upgrades are completed, we're able to bring these
services to customers over a single wire, at an affordable price.
This work was challenging at
the outset. It meant major system construction in many of our service
areas, implementation of new processes and procedures, education of our
customers, and new technical training for our personnel.
We've conquered many of these
challenges, and we've had great success in rolling out our new services.
Currently, we're providing digital cable service to about 2.5 million
customers. The number of customers for our high-speed Internet access
services exceeds one million. And we'll end 2000 with more than a half-million
customers for our digital telephone service, which in most communities
is the first-ever competition to the incumbent local telephone monopoly.
That commitment to local telephone
service is key. Some skeptics have argued that our restructuring plan
will cause us to lose our appetite for providing phone service. Not so.
In October alone, we added 65,000 new telephone customers. That number
will get larger every month, as we move into serving millions of telephone
customers in 2001 and the years ahead. The type of network that we've
constructed with its huge capacity makes telephone service a natural and
desirable product for us, and for our customers.
Here in metropolitan Atlanta,
we've demonstrated progress in several areas. Our $500-million rebuild
and upgrade, one of the largest projects in the nation, is 84 percent
complete and will be finished at the end of 2001. This new network is
making digital television and high-speed Internet services available in
more than 80 percent of our service area.
Close to 60 percent of our
service area now has access to our local telephone service, priced 26
percent lower than our competition. We are also excited about video-on-demand,
a service now being tested with select customers in Cobb County. We intend
to offer this new service to all of our Atlanta customers in 2001.
Across the country, the number
of service installations we're performing is increasing every day. And
we'll keep the process rolling this coming year, in an effort to help
you realize the benefit of our broadband technology.
Our predecessor companies were
pioneers in the introduction of broadband services. AT&T's ownership
has enabled us to institutionalize these innovations and bring them to
customers on a broad scale. There's no turning back. It's full-speed-ahead
for AT&T Broadband, as we put our broadband technology to work, to
help improve the way you live work, and play.
Steve White
Senior Vice President
AT&T Broadband, Atlanta
Region






Easy button Return it to long suffering taxpayers including those who have paid huge tabs to educate other people's kids…