Let's declare war on
meetings-time wasting, poorly run, unnecessary
meetings that none of us feels should be required as part
of our work lives. Some of us have even left the world of
corporate bureaucracy to escape the endless schedule of
meetings that seem longer than necessary and accomplish
less than intended. But meetings cannot and should not be
completely eliminated even in a small company, so let's
talk about how to spend the time and effort wisely.
I attended a worldwide
conference of nearly a thousand people brought together
to review and revise the policies and procedures of the
organization. A committee of a thousand can barely agree
on anything and each word and sentence got intensely
debated. At the end of a ten-day period, the participants
were exhausted and hardly knew what they were voting on
next. They just wanted to get through and go home.
Perhaps it was a very democratic process because every
delegate had a chance to be heard, but the quality of the
effort had noticeably deteriorated by the end of the
conference.
First of all, all meetings
need to have a goal or objective. It sounds elementary,
but if you can't think of a desired outcome of the
meeting, then why meet at all? There are plenty of good
reasons to meet, including communicating information,
solving problems, learning a new skill, etc. But if you
cannot easily identify one or more of these reasons,
don't move past this stage of planning. Writing down the
goals will help to clarify and evaluate them more
critically.
Assuming you can pass the
goals and objectives test, the next question is who
should attend. Invite only those persons who are directly
affected and/or have relevant information. How often have
you sat in a meeting wondering why you are there? It is
interesting to note that productivity of the group
increases as new members are added but at some point, an
optimal level of effectiveness is reached. If we add
participants beyond this optimal point, productivity
starts to decline. Fewer participants are better, as the
point of diminishing returns is reached quickly.
Once the goals are set and
the participants determined, a few ground rules are
useful:
1. Prepare a written
agenda. Even if there is only one item on the agenda or
the meeting is regularly scheduled, write it down and
give copies to the participants. You owe it to them.
2. Arrive early. See that
the meeting room is clean and necessary materials are
available. Usually, something needs to be done to get a
meeting place ready.
3. Start on time, end on
time. It's not fair to those who arrive on time to wait
for those who don't. Pace the meeting to keep the
commitment to the promised adjournment time. Participants
have planned other work around it.
4. No interruptions. Don't
allow outside interruptions or participants to interrupt
each other. If they are present, their opinions are
important.
5. Be a good participant.
If you are a participant, you deserve a well organized
and a well run meeting. Don't tolerate a poor meeting.
You are also expected to contribute to the success of the
meeting.
6. Be a good facilitator.
If you are the meeting facilitator, state the goals and
objectives, keep it on schedule, and involve everyone in
the process.
7. Summarize and follow up.
Always review the results and develop a follow up plan to
insure that agreed upon action is taken.
Be particularly careful of
establishing a standing committee that meets regularly.
Attending such meetings gets to be a habit, and habits
are hard to break. These meetings can become part of the
company culture, and it can be politically difficult to
question such an established meeting. But it takes some
courage to fight the war on meetings, and don't be afraid
to disband an obsolete practice.
One weapon in the fight
against nonproductive meetings may be mini-meetings. It
may be possible to have several informal, short meetings
during the day and get more done than in scheduled and
more formal meetings.
Someone once said, "We
must conquer war, or war will conquer us." I feel
the same way about meetings.
Free by fax: If you would
like a free report on how to create a motivating work
environment, please fax your name on your letterhead or
E-mail us with the words, "Motivate" to 770-760-0581/[email protected] .
Gregory P. Smith, author of
The New Leader, and How to Attract, Keep and Motivate
Your Workforce. He speaks at conferences, leads seminars
and helps organizations solve problems. He leads an
organization called Chart Your Course International
located in Conyers, Georgia. Phone him at (770)860-9464
or send an email at [email protected] . More information and articles are
available at https://www.chartcourse.com .






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