Effective delegation is an
important tool that some managers hesitate to use. This
may result from inexperience with delegation particularly
for a novice manager, a reluctance to release work one
personally enjoys doing, or even an adherence to the old
adage, "If you want something done right, do it
yourself." Here are eight basic guidelines to help
you delegate more effectively:
- Determine what you
will delegate. You decide which task(s) you want to
delegate. Keep in mind that delegating is different from
simply assigning someone a task that is already a part of
the normal job requirements.
When you delegate, you give
someone else one of your job tasks; but you maintain
control and responsibility.
- Clarify the results
you want. Determine the results you consider necessary
for successful completion of the task. In general, the
employee to whom you delegate uses his or her own methods
to accomplish the task. If you expect use of a specific
method to accomplish results, relate that to the employee
at the beginning.
- Clearly define the
employee's responsibility. You, not the employee,
determine the level of responsibility. Be sure the
employee understands that level.
After you have given the
employee the information about the delegated task, ask
him to tell you his understanding of both the task and
goals. If the employee's answers do not match your
expectations, review the matter in detail again.
- Communicate the
employee's authority over the delegated task. Define the
scope and degree of authority given to the employee for
the delegated task. Explain which decisions he or she may
make independently and which require your approval. Be
specific. If you tell the employee, "Do whatever it
takes," you may end up with an unpleasant surprise
if the employee violates company standards.
However, a too-limited
authority may stop the employee from accomplishing the
task. Give the employee the authority necessary to
accomplish the task but not so much authority that he or
she can create a major disaster before anyone discovers
the problem.
Also, make clear the budget
available and budgetary limitations.
- Be sure the employee
understands his or her authority. Again, have the
employee repeat






Easy button Return it to long suffering taxpayers including those who have paid huge tabs to educate other people's kids…