Fast food freshness dispute brings police to McDonald’s

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Fayetteville police are investigating a McDonald’s customer who cursed, then threatened to assault and shoot, the manager after being dissatisfied with the food order he received.

Fayetteville police at approximately 3:55 p.m. on March 31 were dispatched to the McDonald’s restaurant at 465 North Glynn Street in reference to a reported physical altercation.

Police met with the complainant, a McDonald’s employee, who said an unidentified male and female subject arrived at the drive-thru and complained their food order was not fresh, said Fayetteville Police Department spokesperson Ann Marie Burdett.

Burdett said the employee told police he retrieved the food from the subjects and remade the food twice, adding that the male and female customers were still dissatisfied with their food.

The employee said he told the customers to come into the restaurant to speak with a manager. The subjects then came into the restaurant and did speak with the manager, reports said.

“The male subject began to speak with the manager, and he became agitated and cursed at the manager, and threatened to slap and shoot her,” said Burdett. “A male witness in the store came up to the male subject, grabbed him, escorted him out of the restaurant and returned to the subject’s vehicle to de-escalate the situation.”

The witness told police the subject stayed on the scene for an additional ten minutes, yelling and cursing in the parking lot. The witness also said he observed a gold-colored handgun in the car, Burdett noted.

The subject was described as a black male, 5′ 5” in height, with dreadlocks and with a dark complexion.

The witness told police the subjects left in a dark color sedan, traveling northbound on North Glynn Street from the McDonald’s parking lot, Burdett said.

The case was turned over to the Fayetteville Criminal Investigations Division for further investigation. 

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