The Peachtree City Post Office is irresponsible, has a Customer No Service policy, and shows lack of judgment in many of its daily mailing responsibilities. Its daily operating plan needs to be thrown in the trash can.
The Peachtree City Post Office is currently under review by the Manager, Customer Relations, Georgia District to determine the reopening of the collection box located in the parking lot of the Peachtree City Post Office.
The collection box commonly referred to as a snorkel box was place into an out-of-service condition and closed in October 2020 due to vandalism of the box and stolen mail.
This type of mailbox is located throughout the United States and is used so that postal customers, especially those with limited mobility, do not have to exit their vehicle to mail a letter. The closing of the mailbox has resulted in an extreme inconvenience to the citizens of Peachtree City and should be re-opened immediately.
This collection box is one of two drive-up boxes in our city and was put into an “Out Of Service” status without notification or explanation to the public. Notification is required before closing a collection box.
The Postal Inspection Service is the Investigative Arm for the Postal Service. In October 2020 the Inspectors and the Peachtree City Police Department investigated the vandalism and theft of mail. The inspectors’ recommendation to local management was to repair the box and open it during daylight hours and close the box when the office is closed.
The current review by the Manager, Customer Relations was a result of a congressional inquiry I filed on November 5, 2021. My complaint was filed with Congressman Drew Ferguson’s Office.
My complaint was assigned to a district staff member who forwarded my complaint to the Georgia District Office for their review and recommendation.
Now let me say my complaint against the Post Office was investigated by the Post Office. My written complaint (inquiry) was forwarded to the Georgia District Office without any demand, direction, or input from Congressman Ferguson’s office. How independent is that?
My complaint was renamed by Congressman Ferguson’s office to a Congressional Inquiry. I was informed that there is no such thing as a Congressional Complaint, it is an Inquiry. The Manager, Customer Relations issued her reply on January 24, 2022, stating “…the reopening of this collection box is currently under review, and will be closed until further notice….”
It seems as though the Manager, Customer Relations is saying maybe Peachtree City is so full of crime and vandalism that we may not deserve a drive-through mailbox that could be subject to mail theft and vandalism.
This box has been closed since October 2020 and postal customers have been forced to enter the office just to mail a letter. I ask myself what was the Post Office doing during the fourteen months that the box has been out-of-service and closed to the public. Now the Georgia District, Manager needs more time to review before the box can be re-opened.
The closing of the mailbox has resulted in extreme inconvenience to our citizens and should be re-opened immediately. I look forward to working with Congressman Ferguson until the collection box is open to the citizens of Peachtree City.
Peachtree City, Ga.
[Editor’s note: Posey, a retired USPS inspector, delivered this information to the Peachtree City Council Feb.3.]