The Quit Line
can be translated into 230 languages. Spanish speakers may call 1-877-266-3863.
The Quit Line,
funded by the master tobacco settlement agreement, is a component of UNITE
Georgia. UNITE Georgia is an initiative of the Tobacco Use Prevention
Section (TUPS), DHR Division of Public Health, in partnership with the
Georgia Cancer Coalition. UNITE Georgia, a state-supported and community-driven
program, aims to create a better understanding and awareness of tobacco's
effect on Georgia. For additional information, please visit us at www.unitegeorgia.com.
Other Quit
Line Survey highlights include:
Overall satisfaction with
the Quit Line
82.3
percent reported that the Quit Line was helpful to them in their quit
process.
Satisfaction with specific
Quit Line services
91
percent were satisfied with the registration process (when a caller first
called the GAQL and inquired about services).
91.5 percent
were satisfied with the Quit Line counselor.
82.3 percent
were satisfied with the amount of time spent on the phone with a counselor.
91.5 percent
were satisfied with materials sent by the Quit Line.
Of those individuals
who received a referral to community resources, 96.2 percent reported
being satisfied with the Quit Line providing a referral to community resources.
What would most improve
callers' satisfaction with the Quit Line?
22.6
percent wanted the availability of more follow-up calls.
7.4 percent
reported the provision of free medications (e.g., nicotine patches or
gum, Zyban) to quit tobacco.
17.5 percent
wanted the availability of more or better programs in their area or through
their health plan to help them quit.
12.9 percent
would be more satisfied if they quit successfully.
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