Frustrated cable customer drops lawsuit idea

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Frustrated cable customer drops lawsuit idea

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Randolph Mills says he is dropping

his plans for a class action lawsuit against AT&T Broadband because

not enough people are interested in joining in.

The company, which took over

Fayette County's cable television service after buying MediaOne, came

under sharp criticism last month from county officials and customers because

of lapses in service and poor response to complaints.

Company officials say the problems

have been largely attributable to its efforts to completely rebuild the

county's aging cable lines and facilities, replacing them with state-of-the-art

fiber optics.

In a recent meeting with county

officials, the company promised to do better and agreed to a series of

checks and balances. Mills, meanwhile, said he received only 15 responses

to his call for participation in a class action suit.

"It looks to me like the

big companies have the little people scared," he said in a letter

to The Citizen.

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