INTERIORS BLINDS & DESIGNS, TYRONE, GA
Join Our Creative Team: Showroom Administrative and Design Assistant
Who We Are:
At Interiors Blinds & Designs, we’re not only a respected family-owned business specializing in Customized Window Coverings – we’re a team of Design Pros and Visionaries. The newly established IBD Design Studio is dedicated to excellence to implement customized window treatments, wallcoverings and other luxury soft goods that finish a room. We empower our employees to bring their creativity to the forefront, and value people with strong skills to make our luxury products and processes better every day. If you’re eager to make a tangible impact in a dynamic small business setting and are excited about growth and learning opportunities, we’d love to meet you.
Your Role:
We are seeking a Showroom Assistant to join our showroom in Tyrone, GA. The role needs someone who enjoys interacting with our retail and design clients and providing strong product and sales support. The position also completes critical communications with the management to facilitate and ensure timely processing of customer orders. These individual embraces and supports our in-person/on-site work culture and embodies our company values of Authenticity, Inclusiveness and Integrity in an up-beat work environment.
Your Scope:
- Greet design partners and showroom visitors, providing outstanding customer service by answering incoming calls with a professional and kind demeaner.
- Familiarize visitors with the IBD Design Studio; explain and demonstrate product offerings as needed.
- Ensure the showroom consistently maintains visual and brand standards.
- Assist with cleanliness routines, product and display accuracy in our resource library and showroom.
- Work closely with your dedicated IBD-DS team with quotes, accurate entry into CRM systems, order tracking and coordination including work order changes
- Maintain a consistent follow-up cadence for project progression, scheduling, calendar support.
- Keep design clients in the loop, turning anticipation into excitement as they prepare to see their room, home or business transform.
- Follow up post-project as requested, ensuring every client becomes a story of success.
- Deliver an elevated, professional showroom experience in-person, over the phone, and via email.
What We’re Looking For:
- A warm and friendly personality.
- A knack for organization, detail orientation, and juggling multiple projects with grace.
- A proactive spirit who flourishes in a collaborative and fast-paced environment.
- Some college studies in related field or relevant work experience.
- Minimum of 2 years of showroom or retail sales management experience with emphasis on customer service.
- Proficiency in Microsoft Office software (Outlook, Word, Excel) and experience with social media platforms.
- Excellent verbal and written communications skills with attention to detail.
- Strong multi-tasking and problem-solving attitude through self-motivation and proactive approach.
- Positive and friendly disposition with the ability to foster customer account relationships.
- Ability to occasionally lift 15-25 pounds.
- Demonstrated experience within the home furnishings or textile industry is a plus.
- Eye for color and design.
Key Responsibilities as Administrative Showroom and Design Assistant:
- As showroom-based point of contact for IBD and crossover clients from inquiries to walk-ins, a professional image and demeanor is key.
- Intake inquiries for the design services offered via IBD-DS as well as a referral services utilizing scripts.
- May follow up to book discovery calls, initial consultations in-showroom and in the field for the following:
- Window Treatment and Wallpaper Consults: by appointment in showroom & on site
- Other inquiries that may fall under our sister company Design Décor Concierge
- Logging daily into Microsoft Office and responding to administrative tasks assigned.
- Utilizing on-line portals to check product availability and direct contact with venders to place selected materials (fabric, trim etc.) on reserve and tracking all correspondence.
- Purchasing and Procurement. Make payments to vendors and keep records of all the materials purchased and used in any project.
- Be responsible for job specific emails daily – ensuring all questions and queries, whether vendors or customers are responded to in a timely manner.
- Updating design associates and management on ETA’s, flagging delays or issues and logging production delivery and installation dates.
Other Related Responsibilities to Design Staff/ Marketing Support
- Will be training under the direction of the Lead Design Associate and reporting to the Design Director.
- Help receiving in product packages that are earmarked for jobs. Open, inspect, and place in appropriate holding area for assembly or prepare for scheduled installation.
- Pick up and deliver samples and help prepare and assist with presentations.
- Support, coordinate and/or assist in design related “installs” as requested.
- May access design specific software for project related tasks and project management. Knowledge and proficiency of 2D and 3D Design programs such as Design Files, Revit or AutoCAD is a plus.
- Provide occasional/ periodic coverage for front of house and other associated administrative tasks.
- Weekly time will be blocked off to update images and ancillary services onto our portal and websites.
- Virtual organization of project pictures and assist management with uploading images on shared drives.
- May work in tandem with front of house and outside marketing organization for special projects or primary social media platforms. Our vision is to elevate our brand as leader in the community in our field offering bespoke products and services with excellent customer service.
- Work in tandem with management with updating emails for newsletter for our dealer portal. As well as MailChimp to send out quarterly or for special events and occasions.
Location:
This role is on site and based out of our showroom in Tyrone, Ga. With some local travel, this job does not require weekend hours. However, our corporate culture involves participation in meaningful outreach activities and premier social events that may take place off hours.
Compensation
- A meaningful compensation package will be developed for the successful candidate; this is an hourly paid W-2 position.
- This job is envisaged to be part-time, Tuesday through Thursday, from 8:45 am to 4:45 pm.
- The initial term of employment will be 90 days, after successful completion of which, the employee will qualify for local direct primary care services at no monthly cost. Other benefits may include but not limited to certifications related to design and/or tuition reimbursement for part-time studies at accredited institutions. Available upon 6 months of service with outstanding record.