In this fast-paced world, in the stores we shop in for years, cashiers neither know your name nor face and know little about the person they are waiting on. All they seem to care about is their next pay check.
So when we encounter someone who cares deeply about a customer, it touches my heart and thus this letter.
We started shopping at the Tack Trolley to buy feed for our animals when the store first opened. Mr. Saul had cancer of the colon and fought it for seven long years.
As the time passed with Mr. Saul no longer able to jump out and load the feed in the back of the truck, the young girl was sensitive enough to realize that he was embarrassed as a man to have a lady load the feed.
He would always try to get out of the truck to help her load, and she would say, “No, no, I have got it.” She would load the feed in the truck then come around to his side of the truck, open the door and give him a big hug.
This went on for about a year, On Oct. 7 he lost his battle to cancer. Today, Nov. 7, my little 2-pound dog had run out of her food that she loves and I had to make that trip into Tack Trolley with a heavy heart.
I knew I had to tell her Mr. Saul had passed, so I told her I had something to tell her, but waited until I paid for the dog food and I would tell her.
The whole time I stood there trying to hold back tears. After she rang me up and I paid her, she stood there looking at me waiting for what I had to tell her.
I said, “We lost Mr. Saul to cancer.”
She came around the counter with tears in her eyes, grabbed me and gave me a big hug. We both had a cry. I told her she was one of the kindest people I knew. I made my way to the truck to sit and gather myself before I drove home.
The object of this letter is to share my experience with the lady, and let everyone know that there are still people in this world that are not afraid to love the customers that come into their store.
It takes time to get over the loss of a man who was a husband, a loved one, a friend, a father, someone who was loved by many; his name was James Bronson Saul.
He worked at a car auction; he would go and get chemo, and be sick, unable to eat, etc., then in a few days he missed all the guys at work and would head back in to work. You couldn’t stop him. His boss called all the guys together and told everyone, with his arm on Jim’s back, “This is one of the most brave men I have ever met in my life,” and he was.
Now enough about him. I just wanted to share a precious moment with the readers of The Citizen, and let them know if you want to shop where someone will remember you and even give you a hug when you are hurting, you now know the place. Your animals will be happy with the feed they sell, and your face will be remembered.
LeGay Saul
Fayette County, Ga.
